We are pleased to announce the expansion of our Provide Carecall247 Monitoring and Response Service into South Suffolk, offering greater reassurance, safety and fast support for people who wish to remain independent in their own homes.
Provide Carecall247, Provide Community’s trusted 24/7 personal alarm monitoring and urgent response service, has been supporting residents across Essex for many years. This latest expansion means residents across South Suffolk can now benefit from a comprehensive monitoring and in-person urgent response package, including a guaranteed response time of 45 minutes for non-injury emergencies and welfare concerns.
The Monitoring and Response Service is now available across:
- Essex
- Long Melford
- Lavenham
- Semer
- Claydon
- Ipswich
- Woodbridge
- Waldringfield
- Trimley St Mary
- Hadleigh, Suffolk
- Wattiwsham
Nicola Swainston, Manager at Provide Carecall247, part of Provide Community, said: “We know how important it is for people to feel safe, secure and supported in their own homes. Expanding our response service into South Suffolk means more residents can access reliable help at the press of a button. Our experienced monitoring team and local responders are available day and night, providing reassurance and practical support that helps people maintain their independence with confidence.”
The Provide Carecall247 Monitoring and Response package offers:
- 24/7 emergency alarm monitoring from a dedicated control centre in Colchester, Essex, operating every day of the year
- Personal alarm equipment, including digital home units with pendants and GPS-enabled mobile alarms that work inside and outside the home
- In-person response within 45 minutes for non-injury falls, welfare checks and urgent situations (for eligible residents in Essex and South Suffolk)
- Optional extras, such as automatic fall detectors, key safes, smoke and carbon monoxide alarms, and additional safety sensors
The service is suitable for:
- Older adults
- People living alone
- Individuals returning home from hospital
- People with learning disabilities or autism
- Those living with long-term health conditions
- Anyone who would benefit from quick access to help and added peace of mind
While the in-person response service is newly available across South Suffolk, Provide Carecall247’s national 24/7 monitoring service already supports people across the UK, with in-person response services also established across Essex.
Provide Carecall247 forms part of Provide Community’s wider commitment to supporting people to live safely and independently at home through technology-enabled care solutions tailored to individual needs. As an employee-owned Community Interest Company we are committed to reinvesting in local health and care services for the communities we serve.
Residents in South Suffolk who would like to learn more about the Monitoring and Response Service, arrange a personalised consultation, or explore equipment options can:
- Call 0300 303 2682
- Visit the Provide Carecall247 website: https://carecall247.co.uk/
- Complete the online contact form
Friendly, expert guidance is available from the team to help individuals and families choose the right level of support.
